Bharath gas.chittoor gas agency, kollam
Non deliverance/delay of gas cylinders

14 oct

SIR,

My family is of three senior citizens and are ailing from discomforts of old age and diseases like heart disease, high blood pressure, diabetic, high level cholesterol, bad eye sight ill health...

Gas cylinder nowadays have become a thing which could be considered as a basic need. The negligence from the part of Chittoor gas agency, Kollam, should be considered highly insulting and non caring towards society.

The last delivery of gas was on august 30, the next day, on connecting it, was found leaking, but an emergency call to Chittoor gas agency brought no help. The construction workers in the neighborhood came and disconnected the cylinder and they then placed the cylinder outside the house. The response to the immediate call came the next day by afternoon in the form of a delivery boy, and not a technician, to ensure safety.By then the cylinder was empty as the whole gas was leaked out. Sir please note the response on an urgent appeal. If not for the kind labourers in the neighbourhood, consider our situation. I tried to book for a refill cylinder the next day itself, but was not entertained, even on such circumstances. I was asked to book after 21 days, and I did likewise. I booked gas for home delivery on september 23 over the phone, but till today not delivered. Whenever I make phone calls there is no response from their side and mostly the connection is always busy and many a times they are not picking the phone. And if any a time we get them on phone the response is somewhat rude.

I'm very sorry to say that we are facing much problem due to this type of service and it is regularly happening with CHITTOOR GAS AGENCIES, STADIUM BUILDING, KOLLAM. My gas agency consumer number is 2994.

I sincerely hope that my grievances shall be solved and necessary actions may be taken for the improper services.expecting a favourable response

yours sincerely,

sd/-

P.BHARATHAN PILLAI

RTD. DEFENCE PERSONNAL

Company: Bharath gas.chittoor gas agency, kollam
Country: India
State: Kerala
City: Kollam

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