Bharat petroleum
Delay in delivery of gas

This is to bring to your attention, the unsatisfactory services rendered by one of your gas distributors "friend gas agency" in Bharat nagar, New Delhi, which has time and time again proved to be incompetent in handling customers who have been associated with the agency for more than 20 years. firstly they follow a self made protocol of not booking a gas within 21 days of previous entry, and then the expected delay in the delivery of the gas ranges from 15 to 20 days, also "friend gas agency" repeated persist that we inform them of our booking everytime though we book the gas under proper procedure, lastly the response from this agency is very poor, the staff is unwilling to answer the calls, the phone is deliberately kept busy on subsequent calls if the first gets disconnected and their behaviour is utmost rude and hostile, as if they are doing us a favour by performing their duties,

I am listing the following numbers regarding "Friend gas agency"

26838042, 26827575

I request you to kindly look into the matter as soon as possible. Hoping for a positive response

Mohd Anjum

Consumer no-3614

H-no 22, gali no 1

johri farm, (noor nagar ext)

jamia nagar

new delhi-110025

Company: Bharat petroleum
Country: India
State: Delhi
City: South Delhi

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