Tata Indica
TRIAL AND ERROR SERVICE

Service centers are not showing professionalism. Each service just like a trial to rectify the error and we need to pay for each service;trial. I given my car to one service center in Kollam, Kerala to rectify a complaint, showing high temperature and coolant is leaking which can not even find out, and they did the service, paid the bill (labour charge and parts). But still showing the complaint, again I go I have to pay for the service center to practice and master professionalism. Service center should take exact complaint from customer on Job card and has to clear it when they return the vehicle. Currently, we are paying for parts and service what they record, no guaranty.

Company: Tata Indica
Country: India

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