BUBhandari Pune
Replaced battery with old one not giving a service battery

Hi

I gave my Aviator for servicing last week and got it back with loads of starting trouble. I had purchased a little over a year ago, and was shocked to discover that the guys at the B U Bhandari Service center (Viman nagar) had replaced it with an old one, causing the self start to completely stop functioning.

When I contacted their Camp dealers, I was asked to submit relevant documents for the battery exchange (as my vehicle was still under warranty); however, the manager asked me to use my vehicle without a service battery for the interim period while they got the same exchanged from Exide. I am shocked that they claim they cannot provide me with a service battery in the interim period. Do they expect a customer to ride a 2 wheeler without the vehicle's indicator/horn in functional order for nearly 2 weeks by when the battery will get replaced?

B U Bhandari's reputation definitely remains tarnished following such incidents--they do not provide the battery number on the tax invoice, and then their employees replace a functional battery with an old one--and then they hang a picture of Gandhi at their store that speaks of customer satisfaction!!

Company: BUBhandari Pune
Country: India
State: Maharashtra
City: Pune

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