Car Care Centre
Faulty Car Service

Car Care Centre

Mr. Anataraman

#16, Arcot Road, Vadapalani, Chennai

Landmark: Opposite AVM Studio

Phone: 23623344, 9444909696

Poor car specific expertise and above all, NOT TRUST WORTHY and anti customer friendly. The shop is lead by Mr Anantharam. I wanted to change my timer chain. Hyundai verna CDRi - Timing case was a little different from other car design and it comes with a inbuilt oil pump. They broke the oil pump casting when disassembling the timing case. They lied to me that it was broke already due to the wobbling of timing chain and it had hit the casting. They gave an estimate total 12, 500 for the broken part. They didnt even have the expertise to tell a intelligent lie. I got suspicious and inquired Hyundai on this regard. They told me that the only reason for it could break is due to improper method of disassembling. Finally I bought the broken spare from outside, which had cost me 7, 500. I lost 7500! Moreover after receiving the car, the next day the car did not start up, some of the front and back lights were not working (guess they have missed some connections), wheel cap for a wheel was missing. I again spoke with Mr Anantaraman about these issues, but he blankly refused to look on these issues. He had charged my 44, 000 for servicing and this kind of reply hurts. This was my second experience and my first experience is a different story. I had asked them for car break down service. While towing the car, they met with an accident on the way and broke my front bumber. Luckily my driver was with them and he informed me. They just billed me the towing charges and did not even have the courtesy to inform me and pretended as nothing had happened. They were not even ready to get the bumber serviced.

Company: Car Care Centre
Country: India
State: Tamil Nadu

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