Chennai Packers & Movers
Delay in delivery of goods

Hi,

Ref: LR.Number: 0211 & Bill. No.1769 Dated: 26/01

With reference to the above bill number, Please be noticed that we were committed by the representatives Mr. Madhu, Mr. Selvam, Mr. Dhanuj etc that they will dispatch the goods in a day they said that 26th Morning of it is uploaded in Bangalore it will be delivered on 27th Morning 10Am – 10.30Am.

It is very disappointing that though they’ve uploaded the things promptly by 26th Morning, It hasn’t yet got delivered as promised. The more disappointing thing is that there wasn’t any update to us on the delay due the absence of driver and inability to move from there on the committed day. We were waiting here taking leave in office with lot of difficulties. After which when we called Mr. Selvam @ 9739183601 and his Manager Mr. Balaji @ 9940434082 there wasn’t any proper response or apology for the delay instead as the argument went on Mr. Balaji on 9940434082 is threatening us as to how we will get things safer and all that which is seriously unexpected from a branded company staff. Its only for the trust factor we do choose Chennai Packers & Movers otherwise we could have chosen a local transport as on the same day within 6 hrs we could moved all the things here and now that trust factor also goes on toss.

Then Mr. Balaji, Manager had confirmed the delivery by 10AM next morning which also didn't happen. It is almost 3 days, no information on the status of the goods.

Need your immediate attention and mail confirmation ASAP.

Chennai packer & movers are answerable for all this discrepancies occuring and the mental pressure we undergo due to the miscommunication and wrong commitments.

Company: Chennai Packers & Movers
Country: India

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