Chevy Spark
Poor quality of Service by Kropex

Hi,

I have purchased Spark LT model in Nov from TVS Sundaram (Kasturba) in Bangalore. As per certified of GM, I guess mileage should be around 15.8

The mileage was very less (~10-10.5) before the first service and I have given it for service in TVS sundaram motors (Kasturba rd) and specifically mentioned about the mileage. They said it will taken care. But after the service, it has increased by ~1 km and it was giving around 11-11.2 km/l.

Later I have complained to Kropex before second service (at around 4700 km) and they tweaked the perf a little on the day itself and when mileage was tested on a NH road with no traffic, it came to ~16 km/l. I was told that during second service they will tune the engine so that it will definitely give more than 16km.

But I gave it for second service and I was assured in Kropex that the mileage will be improved. But, after second service, i checked it now and it is giving only around 12-12.2 km. Doubting my driving style, I have checked by making my friend to drive and it was having only a difference of around 0.5 km.

I was completely dissatisfied with the quality of service provided by Kropex

Now, I need to check who could REALLY work on this issue and tune the mileage.

If anyone knows any other service area, do let me know.

Thanks.

--

Regards

Rajesh Kannan

91 94483 68873

Company: Chevy Spark
Country: India
State: Karnataka
City: Bangalore

  <     >