Cholamandalam General Insurance Company
Insurance Claim - Ca

Dear Officer,

I am a loyal customer of Cholamanadlam General Insurance company (policy No. 3362/00116125/000/02). My Accent (GLE) car insurance is with thecompany since I both the car in 2007.

So far my experience with your services is really good but I am struggling to get my present claim – 596403. My car got an accident on 14th December 10. The accident occurred while overtaking a car and my car got damage from both the side (left & Right side). On right side my both the doors were damaged and on left hand side the damage is above the front wheel.

Workshop has given estimate but the surveyor has refused to incorporate the left hand side damage, which is not acceptable to me. I have informed many time on the toll free customer care number but only got one response and that oo was not satisfactory. As we are using our car for commuting office we need it urgently. Despite of showing my urgency to the surveyor and to the company we finaly got our car (without considering left hand side damage) on 7th Jan.

With an expectation that I will get resolution to my problem of not getting claim as per my expectation. Feel free to call me on 9212525356 for any clarification.

With an expectation of immediate resolution to our problem,

Praveen

Company: Cholamandalam General Insurance Company
Country: India
State: Uttar Pradesh
City: Gautam Buddha Nagar

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