CITIBANK MARUTI FINANCE LTD
OBTAINING noc FOR AN AUTO LOAN

I HAVE TAKEN A LOAN IN DEC FROM CITIBANK AND ALSO AGREED FRO MONTHLY INSTALMENT PAYMENT BY ECS FROM BANK OF BARODA. 19 INSTALMENTS WERE PAID SUCCESSFULY AND FROM AUG 06, THEY CAN NOT DO THE ECS. REASON STILL UNKNOWN. THEN THEY STARTED ADDING PENAL INTEREST, PENALTY ETC CHARGES. MY REQUEST TO THEM WAS TO REVERSE THE CHARGES FROM AUG 06. MEANWHILE FROM AUG 06 I KEPT ON PAYING THEM INSTALMENTS AND EVERY TIME I REQUESTED REVERSAL OF CHARGES. AS ON TODAY I HAVE PAID THE PRINCIPAL IN FULL, BUT WHAT IS OUTSTANDING IS THE CHARGES WHICH THEY WERE SUPPOSED TO REVERSE. EVEN I CALLED AN YEAR AGO FOR REVERSAL OF CHARGES, BUT NTHING HAPPENS. AS I HAVE DECIDED TO SELL THE CAR, I HAVE STARTED FOLLOWING UP ON THIS SINCE LAST 10 DAYS, EVRYTIME I AM TOLD THAT THEY WILL ARRANGE ACALL BACK IN 48 HOURS. NO PHONE CALL RETURNED. YESTERDAY I SEND THEM IN WRITING FOR REVERSAL OF CHARGES AND ISSUE ME NOC . I GOT A REPLY THIS MORNING THAT IT WILL TAKE 5 WORKING DAYS TO RESPOND. NOW IT IS INDIRECT PRESSURE ON ME FOR PAYMENT OF CHARGES. THEY ALSO REPORTED TO CIBIL FOR THIS. I HAVE IN WRITING FROM THEIR REPRESENTATIVE THAT THEY WILL REVERSE THE CHARGES IN MAY.

PANKAJ SHAH-- LOAN # CEJ 7201378396

Company: CITIBANK MARUTI FINANCE LTD
Country: India
State: Gujarat
City: Ahmedabad

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