Airtel
Worst customer care

FOR DEACTIVATION OF SMS OFFER IN AIRTEL ACCORDING TO AIRTEL CUSTOMER CARE, WITH IN A COUPLE OF MONTHS OR YEARS UR COMPLAINT WILL BE RESOLVED... HOW WORKING WORST CUSTOMERCARE...

Have just bought a new prepaid Airtel connection (my complaint no: 5062617476300). I wanted to Deactivate the sms offer so call to airtel customer care on 18th june they toled that sir i forwarded, it will be deactivated on 24th june, after 24th june i call to airtel customer care ask about that sorry sir still it is not resolve ur complaint once again i forwarded it will be deactivated on 26th, once again same story... continuing again i call airtel customer care and spoke one customer executive Lokesh, he toled me that same story once again i am forwarded ur complaint it will be deactivated on 30th june if not deactivated u can spoke with my manager, again i called to customer care and i spok with santhosh... again he is telling i forwarded ur complaint it will be deactivated on 1st july... on this way u can see how the airtel customer care responding the people...

Moral of the story: Don't trust Airtel. Don't buy Airtel. If you can't afford Hutch, go without a phone. Hire a messenger to send your messages. Above all, don't call customer care and waste your time. Buy some other card. Even an out-of-state on roam SIM.

Company: Airtel
Country: India
Site: www.airtel.in

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