Cross Roads Car Helpline
Poor Service

Hi,

I owned Cross Roads car Helpline membership, but today I felt it is of no use. My Car wiper stops working when I was driving my car today in heavily rain. I called them up and told the problem The customer assistant told me that mechanic will be reaching in 30 minutes (Request No. : 195). I waited for 45 mins and called them up again, and this time they told me that mechanic is near only and will reach you in next 5-10 mins. But waiting for another 30 mins more, I called mechanic and this time I was shocked to hear that they dont operate wiper fault and dont provide wiper related services.

I dont understand if they can't repair a wiper, then what is the use of such Corss Road Car Helpline. Moreover, if they dont provide wiper related service, then they should mention it in my first call. They made me wait for more than 1.5 hours and at last they simply said sorry.

This is the worst car helpline service. I request you guys never go with them, they are here to cheat us and make us fool.

Company: Cross Roads Car Helpline
Country: India
State: Delhi
City: North West Delhi

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