Jet Airways
Terrible experience

I am sure I am not the first person to be whining about the damn situation with the Indian Credit card companies. Welcome to the world of organized extortion. Its a shame to what these companies are doing to all of us. I wont be whinnying about the fine prints, high interest rates, annoying loan phone calls, annoying customer services BUT their modus operandi. I have lived in USA for past 10 yrs and have credit score of over 800. I have about 5 credit cards from USA, 3 of them have no limit. Never had no issues with them.

I been traveling to and fro from India. And once was approached by Jet airways for their gold card. I was using the card when I was in india and made sure everything was paid on time. After few months, I saw that there was late fee, and contacted the customer service, they responded that check was never received whereas I had the proof that it was sent on time. It took me almost a month to sort it out, and conclusion was that, the accounts department of the CREDIT CARD company screwed. They said, they will be reversing the charges, but they never did. I kept following it up from USA but few months passed by. When I got back to India, I saw there was a letter from collection agency. That made me furious. Moreover, I found out that my account of canceled. I sorted it out with the citibank people. I was relieved that the damn thing was over with.

I went back to USA and came back to India after 1o months, and saw number of letters from citibank, asking me to pay over 100, o00 (1 Lakh) rupees to settle my account. I told them that my account has been canceled for over an year. But they refused to accept it. I asked them about the details, all the statements, they didn't provide me anything. Finally, a representative told me that a charge of 24, 000 was made for some insurance stuff. I had no idea, who had made it and how it was reflecting on my statement despite the CC was canceled. As soon as they knew i was in town I started getting threatening calls on my cell phone. I left again. I decided to completely ignore the whole issue. I keep getting letters, asking me to settle or they gonna sue me. I even got a letter from an advocate that legal action will be taken. They think i am one of them ignorant people that will budge to their threats. I know my rights very well.

Company: Jet Airways
Country: India
Site: jetairways.com

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