Hyundai India
Against service
- 03-17-2011
- 71
Kinldy resovle my problem and get my car problem repaired either through the Authorized Service Station or from your end.
Before I would draw your attention to the main problem, details of My Santro Car is as under:
• Registration No. DL-2C-AE-2236 74; Make - Santro GLS; Year of Mfg.; ; Engine No 489821 Cubic Capacity: 1086
Fucon fitted CNG Kit (throw Mgf hundai)
• Kilometers Run: 55531 k.m.
• I on regular and timely basis get my car serviced from MGF/SUNRISE HUNDAIi, Patparganj. The next service is due in the month of or 55800 k.meters
The issue is that for the last one or two days, my car was showing the signal of Low Engine Oil and I visited the HIMGIRI Hundai Servie Station on 15.3.2011. The service agent Mr. MAHAVIR told me that there is the problem in the engine and the engine needs to be opened and some techincle issues like boring; rings needs to be replaced. And the rough estimate may be 20, 000/- to 25, 000/- or may increase higher. I told him that my car is only two years' old and run only 55000 kilo meters. As per the Hundai Motor India the engine usually opend at one lakh kilo meters.
I asked the service agent if I get my service done timely and there is no leakage of engine oil, how my engine oil has completely emptied. The reason for the problem told by him is because of CNG Kit. My point is that the CNG kit is installed by the company only and if all the problem is because of CNG Kit, why the company is installing CNG Kit. Why I should pay if the problem is not occured from my side.
As far as I think, the problem has occured because of the folloiwng reasons:
1. Engine oil filled by the Service Station was either not filled entirely or was of inferior quality.
2. Service Station is in the habit of making money by wrong description of undue problems or intentionally creating problems.
3. If the problem is occurred due to CNG Kit, the problem lies with Hundai Motor India being it is installed by DEALERt only.
5. Being my car is niether very old nor run very much, therefore, I will not pay the amount for getting the car repaired.
You are requested to kindly look into the matter and get my car repaired.
Company: Hyundai India
Country: India