Dr pankaj mall
Claim For lost items from my luggage

To,

The Airport Authorities

Jet lite Airlines

Sub: Claim For lost items in my luggage

Dear Sir,

I, Dr Pankaj Mall had booked tickets from lucknow to Hyderabad for the date 17th july thru MakeMy Trip Booking ID FLT000017347423 and E-ticket no 3750062081.

I checked in with single baggage at lucknow for the 15;30 hrs flight, jet lite codeshare, flight no -9W 7075, and was issued the boarding pass, with the baggage tag from lucknow to hyderabad for the same and connecting flight by jet connect flight no 9W2259 from delhi, which was bound to Hyderabad at 17;15 hrs.

The flight reached delhi late by 30 min, and I was directly transferred along with 2 other passengers to the connecting flight in a big haste.

I repeatedly asked the ground staff if my baggage is being transferred in my next flight as I had several important documents in it, which were required by me at the designation was assured that the baggage has already reached the flight, to which I could hardly believe.

When i reached Hyderabad, i couldnt retrieve my luggage for which i reported at the airport,

The jetlite staff said its coming by kingfisher flight in 2 hours and I got a slip of missing baggage. I was also reassured that my baggage would arrive at 1 am at my given address for sure.

I was provided 2 phone numbers, out of which one was a mobile no-08121983155, which was switched off till 10;30 A.M. next morning, n the other, a jetlite hyd office no, which never was picked up by anyone. I came to the Hyderabad airport again at 3 AM but still failed to get any jetlite personal or my baggage.

Since I'd to leave for another place early in the morning, I had to leave the missing baggage slip with the neighbours'.morning at 10;30 when the mobile no-08121983155 was switched on, I immediately asked them to deliver it to my neighbour and changed the flat no in the address as my apartment was locked. The baggage was received on 19th July, 2 days later by my neighbors and unfortunately they discovered the seal was open.

I came back to hyd on 20th july, To my surprise, as i checked the bag, my sony digital camera, some of my T-shirts, I-phone charger & some cosmetics were missing.i called on to the jetlite and was asked to lodge complaint for the same.

I want to claim for my lost items & the loss I suffered during the delay of delivery of baggage.

Thanking you.

Dr. PankajMall

33, Kasia Road,

Gorakhpur, (U.P.)-273001

Phone no-9919045107

Company: Dr pankaj mall
Country: India
State: Andhra Pradesh
City: Hyderabad

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