Easy Cabs Bangalore
Easy Cabs - Makes customer's life difficult

Dear Everybody,

This is to bring to your notice the easiest way of cancelling a pre-booked taxi service by Easy Cabs. I had made a reservation yesterday from my home to Bommanahalli in the morning at around 11.00 am and i got a confirmation sms message mentioning the booking number as B001403. The reservation was made for night 9.30 pm. To my surprise even after 9.40 pm not seeing any response I called up the service to hear that my taxi booking has been cancelled and according to them they have informed me. (It is surprising that the claim of informing a customer is by a sms (i have not recieved any such sms). The call center just says that there is no Taxi available and hence they cancelled it. How can a reputed Call Taxi do this to a customer by not acting responsibily. Due to this I missed my journey and how do they judge my mental stress occured due to this irresponsible behaviour of a reputed call taxi.

I am posting this for every body's notice as the company needs to unders stand one's agony due to this sudden cancellation without any notification.

regards

S. Kuma

Company: Easy Cabs Bangalore
Country: India
State: Karnataka
City: Bangalore

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