Easy Cabs
Pathetic organisation

This was the worst experience.. I booked the cab at 530PM for 730 pickup..and got the booking confirmation immediately. I dint get the vehicle driver number even after 7.. i made a call to easycabs at 7:02 PM and 7:26 PM asking for the Status..they kept on telling that the cab was on the way and will be there at the door step in 5 mins... when i asked for driver number, they said that they cant give me: O..

and at 745PM, they said that the cab is not available..and the booking is cancelled..

they claimed to have sent a cancellation SMS at 735 pm... which i dint recieve... and Wats the use of telling that the cab is not available so late... they are a bunch of unprofessional ppl..who then lied that the pickup time was 805PM, and they sent the cancellation half an hour earlier..where as i had an sms booking confirmation for 730 PM... i am left in an awkward situation..NEVER USE EASYCABS SERVICE EVER...

PS: Their time to recieve call was ~8 mins :(and once that customer&-quot;executive" starts answering the call, they put my call on-hold every atlernate minute...

Company: Easy Cabs
Country: India
State: Karnataka
City: Bangalore

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