Easy Cabs
Pathetic Service and organisation

Hi,

I had booked a cab through Easy cabs (040-43434343) for today early hours (15 Mar; 4:15AM) from my home to airport for my family. Booking Id: A031500059, Car No: 0665. When I was booking the cab I informed the call centre executive that I have 4 large bags and 2 small bags as my luggage. However the passengers are only 2 members. Initially he said he will not accomodate and then when I said I do not need in that case, he said he will check with his team and put me on hold. When the call resumed, he said I can carry the luggage.

Morning the cab arrives and when we are about to board the luggage, the drive blatantly refused to carry my complete luggage. As per him, only 2 large and 2 small bags are allowed in the car boot and hence he cannot allow the remaining luggage. Inspite of mentioning that I booked the cab after confirmation from the call centre executive and talking with the call centre executive in front of him he refused and on top of that he left the place while I was on call with the call centre executive. He refused to stop inspite of calling him back and was very rude. My family has to catch the flight at 7AM and this driver was very careless to even talk to us.

Thanks to dot cabs, I was able to book another cab and got the cab in 5mins and he took them to airport.

It was such a horrible experience and the attitude of Easy cabs was very bad and un-professional. No thanks for the most unreliable cab service in the country.

Company: Easy Cabs
Country: India
State: Andhra Pradesh
City: Rangareddy

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