Easycabs
Bad Service

Dear All,

Please note that I had booked a cab for my company's Director on 23rd June at 3.30 pm scheduled to pick her up at 4.30 am on the 24th June from Charkop - Link Road Kandivali (W) and drop her till Domestic Airport, the booking was done through internet and I received a confirmation code of the booking being confirmed.

Early morning at 3.30 am I received another message from the EasyCabs service messaging center stating "Dear Customer, due to a technical error, we are unable to service booking no. A062400071. Please ignore the Car details sent. We deeply regret the inconvenience".

They never provided any details in reference to the car as they claimed in their message and apart from that they left the person all alone stranded early morning around 3.30 am with no clues what she should be doing.

I believe that this was an inhuman act done by EasyCabs and in case they could not deliver they should have not committed in the first instance and in case they were not able to provide the claimed service after committing they should have provided an alternate service for the same or for that matter even informed at least 6 hours in advance.

Note: Friends next time you book a cab through EasyCabs then kindly keep a backup plan and remain awake the entire night for any regret messages sent by them.

Kind Regards.

Company: Easycabs
Country: India
State: Maharashtra
City: Thane

  <     >