Easy Cabs
No Show By Taxi At The Last Moment

Easy cabs were supposed to send me a cab at 5:30 PM from Nerul, Sector 4 to pick my parents up and drop them at Lokmanya Tilak Terminus. The cab did not arrive at 5:30 PM. When called at 5:15 PM to confirm the Easy Cab telephone support assured that a confirmation will reach my phone by SMS in 5 min. That didn't happen. When I called again at 5:33 PM, I was informed that the booking has been cancelled. I had make other arrangements to the station to catch their train. My parents could have missed the train. My father who has to undergo dialysis on Monday mornings could have missed his appointment for tomorrow. Such a bad service was not expected, that also right at the last moment. Totally disappointed.

Company: Easy Cabs
Country: India
State: Maharashtra
City: Mumbai Suburban

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