Easy Cabs
Wasn't informed that Cab is not available

Cab Service Used: Easy Cabs

I booked a cab for my son to be dropped to the airport at 1.30pm on 17th May.

I called up at 2.45pm to ask for the driver details.

The Customer Service Representative told me that it will be messaged to me in 10 mins.

I called up at 3pm and they told me that the cab was delayed for 15 mins so should be there by 3.30pm.

When I called at 3.15pm, they say that the cab is not available.

Is this what you call Customer Service?

Wasn't I supposed to be informed if the cab broke down or there is an issue with my booking?

Poor service. Definitely not recommend it to anybody. Disgusted with them.

My son just barely managed to board the flight.

All the stress and nuisance I went through because of their POOR service.

Company: Easy Cabs
Country: India
State: Delhi
City: West Delhi

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