Ecolec
Baggage damage in air travel

Date: 6th April.

To,

The customer care manager,

Air India,

Mumbai,

Subject Damage baggage of registered baggage on Indore Mumbai sector.

Dear Sir,

This is to inform you the following:

Passenger name: Nitin Samant

Address: 24/298, PCNT, Nigadi, Pune - 411044.

Office address: Vamona Developers Pvt Ltd, Vimannagar, pune nagar road, Pune.

Cell no: 9890229576.

Ticket no: 0589767183837C1. date of travel 5th April.

Mumbai Indore: IC 133. & Indore Mumbai: IC 134.

Event of baggage damage: was on IC 134

DBR no: 3 dated 5th April.

Your staff was kind enough to lodge my complaint as per above DBR no & date, but surprisingly I fail to understand your customer baggage handling which really seem to be looked into.

Secondly your Mumbai staff also assured me for the repairs for the same at pune airport which is very close by to my work place. Request you to collect the bag from office as my schedule during the day is very tight.

Looking forward for a favorable reply at the earliest.

Regards,

Nitin Samant

Company: Ecolec
Country: India
State: Maharashtra
City: Mumbai City

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