EXIDE automotive battery MA35R
Warranty service is absent

I have purchased MA35R maintenance free Matrix battery from dealer - Mars DSP waves, KKnagar. Chennai-78 on 23/07. Dealer does not honour frre replacement warranty within 30 months as given in warranty card. Batery serial no 203749 mfg code: 4E9

Battery went low volatge suddenly on 9/2, within 19 months against free replacement warranty of 30 months. Dealer says charging is not successful due to some problem in battery.

Dealer blame it on bad luck on my part and takes a very casual attitude in customer service-does gives a spare battery which is also defective after much wrangling. Spare battey does not work even for two days.

Promises replacement after testing of failed battery with 3 working days. Even after 9days, I have not received free replacement battery. Dealer

Dealer will not give me service station number to cross check battery status. Exide battery toll free number is a big joke, unable to contact anyone after welcome voice.

I am told to wait indefenitely for service station report on failed batery. EXide is doing development experiment of unwary customers who go by high flyer advertisement?

I will think twice before recomending EXIDE battery to any one.

Company: EXIDE automotive battery MA35R
Country: India
State: Tamil Nadu
City: Chennai

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