Fair Deal Auto Sales
Great Job!
- 06-21-2010
- 202
I wanted to write a sincere Thank You to Alex, Amy, Sammi, and Dennis over at Fair Deal Auto Sales. I researched for 5 weeks before finding a 98' GS400 with reasonable mileage in great shape. For the test drive it didn't start first time we got in - we all laughed and they replaced the battery for me. It had a bad vibration at 55mph, they said no problem and gave me 150 bucks credit towards a rotation and balance. They showed me what they paid for the car and gave me a more than fair trade in for my old Lexus and I was happy. I know from my research I did not pay too much for this car. After a week of loving my new ride, I went to replace the battery in the keyless remote and didn't realize that I accidentally triggered the car alarm. Went to start it the next evening and she wouldn't start. I was furious and had it towed for free (AAA) to Fair Deal. They didn't complain, they bent over backwards to help me. They spent five days checking the entire ignition/starter/fuel/alarm system piece by piece until they nailed down the problem, reprogrammed the computer alarm system, and fixed the keyless remote - five days! and they didn't charge me a dime! They are friendly, professional, and they do what they say they are going to do. I recommend them to everyone I know and want to thank them again for their hard work making my new (used) car a great deal!
They went above and beyond what I would reasonably expect from a car dealer and they fixed the problem with no charge at all to me. A fair deal, friendly service, professional people. I'm pleased!
Company: Fair Deal Auto Sales
Country: India