Fast track Call taxi
Customer Harrassment
- 06-01-2011
- 316
Fast Track Call Taxi Service is the most unprofessional Call taxi Service
They are not punctual
The drivers donot know the routes most of the times..even famous land marks in the City. You have to guide them 99 % of the times.
The customer service desk who take customer complaints are the worst. They are just not trained to handle irate customers, infact I feel they are hired on purpose so that customers get so frustrated that they will never call the customer complaint number again. While you are speaking with them they will be speaking with someone else and you can hear them do that!!! They struggle with English but yet deny not knowing English... so a non tamil speaking person like me will go totally mad because after you have narrated the entire story to them and let out your frustration they will giggle and pass the phone to someone equally capable and intelligent.
I have had very bad experience with them 4-5 times and I pledge not to use or recommend their services ever again.
They should be heavily fined for wasting peoples time and causing mental harrassment.
Company: Fast track Call taxi
Country: India
State: Tamil Nadu
City: Chennai