Fast track Call taxi
Excess charging

Having captured the public support and branding, Fast track is totally on wrong track. At Central I paid Rs.295/- at the booking counter on 23.5.2011 from Central Station to Mandaveli. I was duly given a computer printed invoice without the vehicle id. I boarded the A/c Logan car allotted after 10 mins and asked the driver to switch on the meter. When i reached my residence via beach route, the reading was Rs.167/-. While questioning the driver, he said Fast Track counter payment has started excess charging of late and he asked me to register the complaint with them.

I understand they have taken on tender contract the station call taxi counter at a cost of Rs.5.5 crores as claimed by Fast track Manager (Kodambakkam). Why should customer be over charged for that reason? As a consumer can i file a case? Where and whom should i contact? Will this come under MRTP Act? Any guidance would be welcome. I gave about 15 calls in this regard to Chennai Central call taxi counter and listed mobile numbers and their Kodambakkam office. The staff were rude, uneducated, non-cooperative, illogical... you name how a service industry should not function, they set a living example for it. They challenge that i can take this to any court. I have the invoice document as the only proof of payment. The meter reading was observed only by view.

Company: Fast track Call taxi
Country: India
State: Tamil Nadu
City: Chennai

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