Fasttrack Call taxi
Miscondicted and irresponsible service

I had booked for a trip from MIOT hospitals to Kolathur at 18:30 in your Fast track call taxi at 12:50 pm. And the representative said my booking number is "8413".

I did not received any SMS on that booking also any phone calls on confirming the booking.

By 17:45 i had called again Fast Track for confirming the Driver's no/Vehicle no. But the customer care executive replied that the booking was not yet assigned to driver.

After a tedious waiting and wasting of time I had called again the customer care executive at 19:05. And I was really amazed to get a reply like " Your booking was cancelled, We had tried to reach you with you a full ring of call and because of not reaching by that call ".

The executive is just confusing me by saying different answers like "I had missed a full ring call", "I am not reachable", "Assigned vehicle break down" etc...

Being a pregnant Lady they made my life miserable by waiting in the late evening hours.

Company: Fasttrack Call taxi
Country: India
State: Tamil Nadu
City: Chennai

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