Ford India / Ford Figo Car
Poor Service

Dear Sir,

My Namr is Zulfqar Khan Cell # 07893122601

I have purchase Ford Figo Car from Mumbai. MH 43 AJ 1834

On my first service at Bhavana Ford Nerul (Navi Mumbai) on Sep.2011 first week.

1) First service was not done properly.

2) 3 M Teflon coating product was taken at Service center with 2 years warranty.

3) Teflon was not done properly and complain was launch at that moment. They told me to come after rainy season.

Car was again send to Service center on 4th Nov. Again they miss Teflon coating and defective break padding was not changed.

On 9th Nov I have to shift to Hyderabad and complain was done at Ford.

Mr. Arvind has called me from Ford Chennai and Break padding issue was solved at Hyderabad Service center and Teflon still pending.

Local service center has taken photo graph of car also and as per them Teflon is not done as per standard.

You are requested to take up this issue with Ford India.

As per Ford They are saying at Mumbai we have Different vendor for Teflon coating and In hyderabad other.

This is not my fault, if I have taken some thing at service center of ford India them it should be their responsibility to fix across India.

Company: Ford India / Ford Figo Car
Country: India
State: Maharashtra

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