Maruti/WagonR
Poor service

Dear Sir, I have compelled to write this mail to you for appropriate action regarding my car problem. I had pruchased the WagonR LXI on 26/09 from "Machino Techno-Kolkata"

My car was giving me full satisfaction, in the terms of performance, comfort & milage (15-16 km/Lit-without AC) &^ (13.5-14km/lit with AC). After all the periodical services on time, In the month of February 09, I found, there is a severe smell of petrol & the car milage has dropped to 10-10.5km/lt without AC. Immediately, I contacted "Mechino Techno" for the complete service. According to the guideline of the blue book, the performed the paid service (4th) on 28/02/09. The concerned centre confirms that, the fault has been repaired properly & no more problem will occur.

From 28th of Feb 09 to till date the problem is on & I am fade up with the damn smell & low milage (10km/lit).

After given several reminder over phone, no one has bothered to take up this issue seriously. Please suggest, where should I go to solve this problem.

I had sold my Santro & switch to Wagon R for better service, not the bitter one.

Thanking you with regards!

Sumit Mukhopadhyay

9831347839, 9831481111

Company: Maruti/WagonR
Country: India

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