General motors
Poor quality of GM vehicles

I (unfortunately) own a Chevrolet Optra car. There have been a lot of problems since the very beginning. Within a year of purchase the fuel gauge, accelerator sensor, headlight lamps, engine mount and the ECM had failed.

The body also started rusting within 1.5 years. GM refuses to acknowledge that the sheet quality is poor and do something about this inspite of talking to the service managers.

GM is also being extremely irresponsible in not rectifying known problems with critical components such as brakes. It is well known that their brakes (especially for models such as AVEO) are defective. The brake lining comes off the break shoe and damages the brake drums. GM has neither included inspection of break shoes in the service routine nor recalled and replaced the break shoes.

GM has double standards, if such a problem had happenned in the US they would be running to rectify.

I would strongly recomend you not buy a GM vehicle in India, Theie vehicles are poor quality with no resale value. (Nov Optra 1.8 L done 55000 km has resale value of only Rs 1.1 Lacs). This is reflective of the quality of vehicles and support provided by GM.

Company: General motors
Country: India

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