General motors India
Fraud

My vehicle was sent to M/S Pashankar Auto Wheels Pvt. Ltd. Pune (service dealer in the city) for an accidental body repair job (Job card number : 010801 dt.01.10.2010).

The vehicle was delivered to me on 13.10.2010 against invoice number 002761 for INR.9500.00 & undertakeing was also taken from me as vehicle received in good condition. Since the handing over was in the late hours of the evening it was not possible to check evary detail & the undertaking was signed by me on good faith.

Later today I realised & wish to bring the following facts of dsipute to your kind notice.

1. Interiors not cleaned properly.

2. Carpets soaked in water & rubber mats placed on them to hide the same.

3. The Warranty card for Battery given to me during purchase of vehicle bears serial number of the equipment as : 53492 & model number : 2D92.

Whereas, the Battery attached to the vehicle now bears serial number : 73892 & model number : 2D9W.

This clearly indicates calivanising of sapres & parts at dealers end, which is not only bad & un-ethical but also reflects very badly on M/S General Motor's part of control on their dealers & the professionalism.

I would also like to inform you that I had been using Maruti cars parallely for last 6 years, owing two vehicles, one used by my spouse & the other used by my parents, where we have never experienced such bad practices.

All I can say is if any action is not taken on improving such activities, I am never going to recomend GM cars or say good words about GM to any of my friends or colleagues or any one seeking advise.

Company: General motors India
Country: India
State: Maharashtra
City: Pune

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