Go air airlines
Forcibily Keeping My Balance Amount with them

Dear Sir/Madam,

I had booked Airline Tickets online on 04/01 for three passengers on Go Air airlines for total amount 12, 507/- Mumbai-Goa-Mumbai.

I later re-scheduled the tickets due to some online error, for that they charged me the Extra Airfare the re-scheduling charge of Rs.750/- per person per sector.

Total: Rs.6741/-.

Now again I had to cancell the same tickets due to my fathers is unwell health problem, they again have charged me cancellation charge of Rs.750/- per person per sector. Total: Rs.4500/-.

As per the telecon with the customer care i told them to credit my balance amount, as i dont want to travel with this airline hence forth, they sticking to their policy and troubling the customers and keeping the balance by given a credit note which will be valid only for a year.

12, 570 2, 241 4, 500 4, 500 Balance with them : 10311/-

Total Loss Rs.9, 000/- for a ticket which is worth 12570/-

They are just looting customers in the name of thier policy.

Details as below:- GO AIR Airlines. Manager: Glen Sequeira (Non Cooperative)

PNR No. : 7Q8NRP for 3 passengers.

Travel: Date : 4th - 7th Feb

Sector: Mum - Goa -Mumbai.

I WANT THE BALANCE AMOUNT IN MY CREDIT CARD. AS I WILL NEVER TRAVEL WITH GO AIR. PLZ HELP...

Company: Go air airlines
Country: India
State: Maharashtra
City: Mumbai City

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