GODAWRI MOTORS LUDHIANA
ATTITUDE RELATED

I recently bought i10 from KOSMOS DEALER Jalandhar on feb.20.On

9th july, My driver took it for 1st service GENERAL CHECK UP to

GODAVRI MOTORS LUDHIANA . I reside NEARBY but the concerned person

objected for 1st service and said that car was not purchased from

us. MY driver made them talk to me on mobile and I requested to give

1st free service but they told me time has surpassed and they'll

charge 2nd service coupon which I agreed on telephone. Later, I was

surprised to see car's ENGINE OIL was changed at 1126 kms. I felt

sorry to see the attitude of superviser “AMARDEEP KUMAR” He argued

that we change the oil on 2nd service even if car is just 5kms and

nothing can be done as your driver had signed. Sir, my issue - Is he

right? As company today like Toyota, Honda recommends changing oil

around 10, 000kms. I am sorry to say that Godawri motors is too busy in

increasing bookings of services without seeming responsible for their

staff or quality. But I believe they are more trained to fleece out

money from customer’s pocket. If company's boy is ok then I am sorry

to bother you or if you feel that my point is right then your early

actions will be highly acknowledged

Company: GODAWRI MOTORS LUDHIANA
Country: India
State: Punjab

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