Goldfinch Motorcycle India Pvt Ltd, Suzuki
Delay in Delivery

I booked a white Access 125 cc scooter from the Suzuki showroom, Goldfinch Motorcycle India Pvt Ltd, on Mettupalayam Road, Coimbatore. I booked a white one on November 10 or so and was assured delivery by Jan 2nd week or even earlier. When I inquired on Jan 13, I was told they do not have the black one and when I insisted, I was told there is a batch of 30 vehicles coming out of which 25 are black and there is a chance of 2 being white and I can have one if I pay the full amount on Jan 17.

First of all, why should I take another color when I have waited for 2 months as they required.

Secondly, why should I pay the full amount without even having a look at the vehicle or any proof of getting it on the mentioned date, especially when I have already booked it in advance specifying the color with payment of Rs 5000.

I am sure they will not be able to give a white Suzuki Access on January 20 but are hoping after making the full payment I will not have any option but to take the color they have.

I sincerely hope you can look into this.

Company: Goldfinch Motorcycle India Pvt Ltd, Suzuki
Country: India
State: Tamil Nadu

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