Gulf air
Lost baggage gulf ai
- 12-17-2010
- 256
Please reply to alfathima@hotmail.com
or to alfathima@gmail.com
His Excellency
H.E. I have put my case through the gulf air web site couple of times, but none were replied, and as well i sent my self two letters and two letters were sent by my company, s advocate. I know the provacative letter by my companys letter has spoiled any favourble reply. Well I am pleading for my case and only for my personel items, hope fully this time my case can be considered favourably.
I am frquent flyer falcon member My name is mirza kaleem baig and the # 11648505-00-4.
the sequence of the flights on which I travelled:
Class date flight from to
Busi 18/12/98 GF 0162 Riyadh Bahrain
Busi 18/12/98 Gf 0516 Bahrain Abudhabi
Busi 19/12/98 GF 0052 Abudhabi Mumbai
On my arrival at mumbai my diplomat suitcase was missing. immediately I contacted the gulfair gound staff and lodged a complaint (See attachments), took the landing certificate. I requested the ground staff, for accommodation till i receive my luggage and some money for buying needfuls, but the ground staff bluntly refused and asked me to go to hyderabad and they will send the luggage. Totally upset over the issue reached the domestic mumbai terminal to find it in chaos as due to fog in New Delhi all delhi flights were delayed and the rush was mad. In the cercumstances I lost my hand bag carrying my travel documents cards and the passport. Had your ground staff would have given at leaset a days accommodation this wont have happened. Well almighty wants it to happen hence it happened. As my new passoport took time be made the visa to saudi was expiered and i was asked to cool my heels at home as a punishment to lose office cash and documents. From last ten years and couple of months i am with out any salary and just pulling hand to mouth.
I am a loyal frequent flyer and the voucher which entitile me to have free trip also expired, I will be grateful if I am given a ticket to malaysia and back as per my loyality points and some compensation for my lost baggage.
Company: Gulf air
Country: India