Hero Honda
PRAKASH MOTORS SELLING DUPLICATE PARTS & POOR SERVICE

Dear Sir.,

I had given my vehicle Hero Honda Ambition for regular service to the top rogue Hero Honda dealer namely Prakash Motors at Lalbagh Road Bangalore. After keeping my vehicle for almost 5 days, they have returned the vehicle with a billing of Rs 6000/-, without any engine problems in the bike. Any way i have paid & taken delivery of the vehicle. Immediately while riding back home, when i have applied the brakes my vehcile has tumbled & i have fallen down from the bike. When i have taken the bike back to them, they have checked & informed that the brake drums are also damaged & they do not have stock & hence they have removed the front brakes from my vehicle & delivered it again back to me, Now inspite of past 6 months neither my bike has been repaired nor are they giving any satisfactory answer. I have even tried to contact the Hero Honda Zonal office, but it seems they are all hand in glove to cheat the customers & have bluntly replied to contact the dealer again. I have even shown my bike to another service station & they have confirmed that Prakash Motors is the worst dealer in Bangalore & also they have fitted duplicate & non-genuine spare parts in my vehicle. It is disgusting that inspite of paying more than Rs 6000- for service, my vehicle is not repaired. I being a doctor require the bike for my regular commuting & such kind of rogue dealers only add to tarnish the brand image of the company. My mobile no is 9844036796 & i request if there is still any honest officer in Hero Honda Motors Ltd to contact me & solve my problem. It is rather unfortunate that such kind of arrogant & ir-responsible dealers represent such reputed brands in Bangalore

Company: Hero Honda
Country: India
State: Karnataka
City: Bangalore

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