Hero Honda
SERVICE

Dear All

I have a complaint against the service of Hero Honda. I have given my bike for servicing & replacing the spares in ARC MOTORS, OKHLA-II on 8th of April.they told me collect your bike on 13th of April when I called they said spare parts are not available you contact on 15th of April after that they told me contact us 18th of April when I called on 18th they told me the same thing spares are not available contact us after two three days. I submit a query in hero Honda site (query no. – 13010826) then the workshop manager called me & commit I will give you your bike on 20th of April. When I called on 20th they told me spares are not available in hero Honda please contact after two three days. I have not a old bike its CBZ xtreme if they have CBZ spares are not available then why they will selling such type of model. Every time I have servicing my bike threw hero Honda service centre, Now this is the first time my bike engine giving some sound the people in service centre told me full engine opening is required & estimate around 14000, please suggest every time I have servicing my bike on time they suggest which part to be replaced I will replace immediate each part which they suggest, now how full engine opening is required. they said battery is faulty I said replaced it but for engine it’s not acceptable. Please take action 7 resolve my problem. The below mentioned people are involved in these all conversation with ARC motors.

Mr. Subhas (ARC Motors Representive ) – 9999141595

Work Shop Manager Mr. Mehra - 9811805566

Job card N0. - 20160

Bike Reg. No. – HR51-X-9848

My Query No is 13010826 " Which I have registered on 18th of April but still no response.

My new Query No. is 13010843 which i have registered again on 23rd of April in Hero Honda site.

Please do needful.

Regards

Rahul Singh Shekhawat

Company: Hero Honda
Country: India
State: Delhi
City: New Delhi

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