Hero Honda Karizma
Part not working

Through the medium of thise.mail I Saurabh Grover user of karizma zmr (black) and a very old and associated customer of hero Honda bikes, want to draw your kind attention towards my request for replacement of my bike karizma zmr due to unavoidable defect caused due to delay in replacing e.c.u & throttle body.

I was complaining regarding this problem since August I have been regularly putting complaints in service centre of Himgiri automobiles (hero Honda) but still there has been no positive response from them. On complaining in vasant kunj I was informed by Mr. jitender (himgiri) that E.C.U & throttle body of my bike are not working, and when I was called by Mr. jitender for discussion regarding this issue (on 28.01.2011 @12.13pm) I was informed by him that due to delay in replacement of e.c.u & throttle body, my bike is in poor condition and it will be replaced by hero Honda in warranty.

Sir my parents had spent a huge amount in getting me this bike from their savings and I am stunned by poor response from hero Honda and himgiri automobiles, I am a student and need my bike for daily traveling for studies, and due to poor condition of my bike I am unable to use it I am spending Rs. 150 each day since august on my conveyance which has caused me financial problems, physical pressure & mental agony.

Prayer

Sir I am putting a humble request to replace my bike and compensate me so that this issue is solved otherwise I will have to move to consumer court.

thanking you

Yours truly,

Saurabh Grover (9871072802)

User Details- DL 13S F 9145 REG. IN THE NAME OF MRS KANCHAN GROVER

Company: Hero Honda Karizma
Country: India
State: Delhi

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