Hero Honda Passion Plus
No response to customers after Sale

Dear Incharge-Sales & Service,

This is to bring you in notice that recently 02/03 I had purchased Brand new Passion Plus from Swastik Motors (Bhandup) who is sub dealer of Spectra Motors (Navi Mumbai).

I had paid whole payment in cash of Rs.49500/- but there is some problem in handle which is bend and wobling problem in my bike I showed in Ranjit Motors Engineer told its major problem show to your dealer then I went to my dealer he told go to Spectra Motors then today I went there then asked me for service book which I was not having then he refused me and asked to go to Ranjit Motors alongwith service book.

Hence I will go to Ranjit Motors tomorrow because it is my hard earned money for which I have to take care and face the problem solved by my own HERO HONDA such a big company is not at responsible for their customers whether their dealers or sub dealers give proper service or not to their customers because this is India in this country nothing will happen whether customer is satisfied or not once our product is sold to hell with customers. I am sorry for using this kind of words as I am very much upset and dissatisfied with this kind of service from your big dealers since from many years.

Request you to please look into this matter and revert ASAP as per your convenience.

Thanks & Regards

Anand Pareek

Sales Manager

Kotak Mahindra Branch

Thane-Naupada.

Company: Hero Honda Passion Plus
Country: India
State: Maharashtra
City: Thane

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