Hero Honda Pleasure
Product/Service

I purchased Hero Honda Pleasure in Jan from Pratibha Motors, Pune.

From about two months, I am getting a problem that whenever I raise the accelerator (even slightly), vehicle jerks and tends to stop for about 3-4 seconds and then it picks up the speed, till then the vehicle looses its balance sometimes. Even when I am raising the full accelerator, the speed does not increase to its full.

I took it to Pratibha Motors 2-3 times for resolving this issue, but the problem is not resolved.

They say that there is some problem in petrol. Even I have changed my petrol Pump, but the problem is still there. They say that they have checked the vehicle and they cant make out where the problem is. I took the vehicle to them 2-3 times and they say this time problem would be resolved now I am very confused and very upset with the service.

If they cant make out where the problem is, then how inefficient they are, & why the customer will pay for their inefficiency.

Also, I always have a problem of late delievery and all when I give it for servicing.

I request the concersoned authority to take action in this case immediately

Thnks.

Company: Hero Honda Pleasure
Country: India
State: Maharashtra
City: Pune

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