Hero honda pleasure scooter 100 cc
Starting and engine running problem

To

The Chief of Hiro honda motors,

New Delhi/Bhubaneswar.

Sub:- Manufacturing defect in pleasure 100 CC scooter having Eng NO-jf16EBAGL11296.and chesis No- MBCJF 16E DAGL 09959 purchased in Nov.

A hero honda scooter (100 CC Pleasure Model) was purchased in Nov from JMG motors Cuittack. Before 1st service the scooter showed the starting problem and lt was stopping on the way. Since then before First service we are reporting to the service centres Like Bharat motors at Bhubaneswar Orissa.

Now already 2nd service is over and it has run 6200 KMs. Two times the scooter was to be carried to the service centre Bharat motors Bhubaneswar by loading in a trolley as the same could not be started. I suffered a lot due to this problem. One month back i had contacted the area mananer at Bhubaneswar and as per advice it was repaired at Rohan motors Bhubaneswar. But the same problem is continuing. I feel there is some manufacturing defect in the fuel or engine line which could not be easily found out as it has been cheched 3/4 times in your well equipped service centres at Bhubaneswar. To day again i contacted at Regional office of Bhubaneswar and I have been advised to report to Rohan motors for cheching the defect. I am reporting the matter which may be looked after sincerely as I have suffered a lot during last 8 months. I sold my TVS scooty and purchased your scooter expecting that I will get good service.

But it is most unfortunate that since i have prurchased I am suffering and the problem is not able to be sorted out. It is requested to kindly look into the matter seriously and a through checkup may be made to rectify the defect.

CS Mishra.

Company: Hero honda pleasure scooter 100 cc
Country: India
State: Orissa
City: Khordha

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