Hindustan Petroleum
Unprofessional approach of deale

Hello Sir

I am Anand Kumar Tiwari bearing consumer number 1-/603245/-6, resident of Raipur, Chhattisgarh and want to complain about the Hindustan Petroleum Gas Company and its distributor Sai Chandra Gas Service for its unprofessional and unethical approach towards its customers.

Firstly we were customer of Raipur gas agency which was a prompt dealer, but then we were compulsorily made to leave the dealer and shift to Sai Chandra Gas Service, Raipur. The specifics of the problems are as under:-

1. The dealer is so lethargic that he doesn't even pick up the phone and takes orders for home delivery.

2. He never reaches on the official phone number provided by them i.e. 0771-2222250 and has given some unofficial numbers like 0771-3192003 (unknown delivery guy who always says he has just closed taking orders of that area) and 9301772007 (of some Mr. Praveen Mishra who keeps on transferring calls).

2. He charges around Rs. 425/- per cylinder while the cost in Raipur is around Rs. 408/-.

3. He never comes up with a prompt bill

4. The employees of the dealer are foul mouthed.

5. The dealer never installs the cylinder into house which in case of home delivery he is supposed to and the cost of cylinder includes such

With this letter of complaint in this forum I am also sending three legal notices to the dealer and distributer and regional offices in Chhattisgarh.

Kindly provide me with some remedy as me and my family are fed up of the services.

Company: Hindustan Petroleum
Country: India
State: Chhattisgarh
City: Raipur

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