Maruti Zen
Irresponsible and careless service from Sai service station, Karingachira, Kochi (Maruti's authorised service centre)

I here by bring your kind attention regarding the irresponsibility and misbehavior that I felt in connection with my car service, from maruti's autherised service center, Kringachira, Kochi.

I gave my Maruti Zen car for the general service and underbody coating on Aug 7th to this service station. After service I took my vehicle on 8th and checked. I was really shocked because the service was not proper and the black paint was spilled to the running board of the car on both sides. Besides this, my central locking system of the car was not working properly. I complained to the service manager and he took the vehicle for another service, but the thing was more worse than the earlier. I gave complaint to the customer care of the sai service, Ernakulam. But till date; no action was taken from them. I never expect such an irresponsibility and carelessness from the Maruti's autherised service centre.

So please took this matter seriously and take necessary action and ensure that, don’t repeat to any customer, such an irresponsible behavior from the authorized service centre of your company

Company: Maruti Zen
Country: India

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