Honda Activa
Denial of service with In warranty period

TO

The manager

Honda motorcycles & scooters (PVT) Ltd.

Dear sir,

I've purchased a Honda activa on 28-07 from Haiku Honda Bangalore (Dealer code: KA01-0002..Within 6 months of my purchase, the scooter has developed a crack on the plastic cover of the petrol tank (under the seat). When I've informed the same to their service center on my third free service, they are very reluctant to give me any solution for this defect and keep on telling me that this defect is because of misuse of the product. But my bike never met with any accident nor it fell anytime. This is clearly a manufacturing defect but nobody is paying any attention to my issue.

I've booked this vehicle only because of its strong service background, I've heard from my friends and colleagues. But if this is the service a customer gets within the 6 months of the purchase, i really feel sorry on my decision and i'll never advice any of my friends or colleague to go with this brand. I am very much active with a lot of social groups and networking sites and i'll surely escalate this matter to all of them so that nobody will feel cheated like i am feeling right now.

I'll really appreciate if you personally look into this matter and provide me with any solution so that my faith will remain intact with this brand.

Thanking you in advance and waiting for your reply.

ATUL BAKSHI

09900557957.

Company: Honda Activa
Country: India
State: Karnataka
City: Bangalore

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