Honda Activa
Service Issue

The Manager

Honda Motorcycle & Scooter India Pvt. Ltd.

Purchased Honda Activa on 10th Nov from Das Automobiles (Rajpur-Kolkata), a dealer and authorized Service center for Honda Motors.vehicle Registration number-WB22 2416, Registration Date-15th Nov.

The vehicle met with an accident on 14th Feb & was sent for servicing on 16th Feb to Das Automobiles. The scooter is lying unserviced at Das Automobiles since then. They say that they are not able to service the scooter because of unavailability of Right Crank Case. Have contacted Todi Honda which is another dealership of Honda they say that they have placed orders for the part round about 18th Feb at Gurgaon & Chennai but Honda Motors is not dispatching the part. Have also spoken to the Eastern Regional Office of Honda Motors at Alipore but that has not been fruitful either. Have written 5 e- mails to the company at the Honda Motors web site but have not got any response from the company yet.

Its a pathetic servicing provided by such a huge organization. I do request you to look in to the issue & get the same resolved at the earliest possible.

Yours Sincerely

Tanmoy Mitra

Company: Honda Activa
Country: India
State: West Bengal

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