Honda
Twovheeler Complaint

Respected Sir/Madam,

To whom it may the concerned that I am a consumer/buyer of CB shine Honda bike. The bike was baught by me on 4.02.2011 from Sudarsan Honda Itarsi (M.P) with frame number ME4JC36CAB817359 and engine no. JC36F2258043 The bike was given for its first servicing on 28.02.2011. Despite being serviced, it started emitting excessive smoke and started giving unusual service. Due to this we filed a complain to Gurgaon factory & dealers but all was in vein.

On 2/03 we took our complain in front of Frontier Honda Jabalpur & it was looked upon by their manager Mr. Mehra, but our astonishment we were told that for this we have to give an extra amount of money, which we refused to pay and to our refusal, we were told that there are no spares part available at the moment we will get our serviced bike late. Thus on 15/05 we left the bike for servicing which we received on 22/05. The bike started emitting excessive smoke within 15 days of servicing.

Discouraged by the response of Frontier Honda Jabalpur we choose Sahil Honda Jabalpur. But unfortunately Mr. Mehra had joined Sahil Honda Jabalpur as Manager and since we had already met him at Frontier Honda & we have already rejected his proposal of extra payment of money that time, so here he refused to listen anything from us. He also misbehaved with us which has further discouraged us and lifted our faith on Honda.

We just want to know what wrong have we done by laying our faith on HONDA that we had to go through such embarrassments. I hope you are going to look into this matter and redeem us.

O.P.Soni

Mobile No-9424997491

Village KARAKBEL

Dist. Narsinghpur (M.P)

Company: Honda
Country: India
State: Madhya Pradesh
City: Narsinghpur

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