Honda cb twister
No spare part available and bad customer care

It has been about 7 months that we have asked and complaint about the visor of the bike.

and about 2 months we have complaint about the magnet coil part of the bike due to which the bike is not in running condition.

The company is not replying the emails and the service center PARADISE HONDA is blaming that the company is not sending the spare parts.

The are giving us a bad service responce and not giving the time in which the bike will be repaired.

The bike is in the service center from a long time.

The email sent to the company is as mentioned under:-

Owner's name: Mukesh Sharma

HONDA CB Twister (self start without disk brakes)

Address : 105/2 Rajpur Road Dehradun.

Model Code: MA

Sold on : 15 / 07 / 2010.

Frame No. : 2GA8047977

Engine No.: 0072270

Registration No.- UK-07-AF -1596

Invoice No. 10IN01131

Dealer Code: UA010002

Contact No. : 919837109246

917417761371

E- Mail: nisuk@live.com

Complaint-

It has been 4 months we have informed the service centers of our city about the accident that occoured and the head lamp and the visor have been broken.

And 1 month for the time there is problem in the bike's magnet form which the electric current in the bike is produced. According to the Paradise honda service center the whole magnet part is to be changed and this is a manufacturing fault.

We found that the parts of the bike are not enough reliable and from the time given above we are not getting any genuine honda part at the spare part section of paradise honda.

The Showroom & service center officials informed us that the company is not sending the ordered spare parts.

The bike is in the warranty period and we are having a bad impression about the company's service.

Please kindly send the spare parts to PARADISE HONDA service center Dehradun or Refund us the given Amount by us while we bought the bike as we are facing too much of trouble because of this bike and having loss in our business.

Please give us a time limit in which our bike will be repaired & our problem will be solved otherwise we would have to take legal action against the company.

Reply as soon as possible.

Thanking You!

Company: Honda cb twister
Country: India
State: Uttarakhand
City: Dehradun

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