Honda City
Customer eccentricity

I am Dr Prasad Nayak. Bought my Honda City from Apex Honda dealership based in Santacruz, Mumbai just 3 months back. Car has run less than 500 Km.

The next day after my second service, my car refused to be put in gear. Forced to stop my car I called up Roadside assistance who toed in my car.

To my utter surprise the service guys from Apex Honda service (Kurla) called me up and told me that the Clutch has worn out (in just less than 500 Km!!) and I need to pay another Rs 22500/- for clutch repairs and that I need to pay them by cash (only!).

I went to Kurla service station and met the General Manager there who told us that the clutch had failed because of "Half Clutch".

I have been driving Fiat for last 16 years and never ever had I faced such a problem! I have not been putting my leg on the clutch pedal permananently, however In Mumbai traffic u need to use A, B, C every now and then.

Is Honda not able to design the vehicle to suit traffic jamms in Mumbai?

Or Is Honda Hiding behind inferior quality of cluch?

How can the clutch fail after 500 kM???

I THOUGHT THE JAPANESE WOULD BEHAVE DIFFERENTLY BUT IS SEEMS THEY ARE NO DIFFERENT!!

IS THIS NOT CUSTOMER ECCENTRICITY?

ANYBODY LISTENING MR.SOICHIRO HONDA???

Company: Honda City
Country: India
State: Maharashtra
City: Mumbai City

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