Honda Civic car
Non responsiveness from Company
- 02-18-2010
- 178
I am putting this issue up on Web after 4 months of unsucessfull atempt to make Honda listen and to fix my concern
I bought a Honda Civic in month of Jan from Ring Road Honda. I noticed that there is a humming sound coming from the Tyres. Initially Ring Road Honda Team confirmed that the issue with Tyres & said that it was a manufacturing defect in the tyres.. They made me approach Michelin the Tyre manufacturer who also agreed that there is a humming sound and as per him it was due to none rotation of tyres by Ring Road Honda.
Post lots of Visits, both Michelin & Ring Road Honda changed their diagnosis & stated that there is no Humming sound! There are back ups with me to prove my point.
I raised my complaints many times with your 1800 number but no readdressal. My last complaint Number is 11000083.I also spoke and met the service head at ring road honda gurgaon and even he did not keep his promise to fix the issue.
I continue to face the issue & am not sure if proper diagnosis has been done & also I hope there is no defect in Shockers of the Car
Hopefully Honda will now wake up and call me and fix the issue otherwise I will take this issue to Consumer Court.
Company: Honda Civic car
Country: India