Honda Dealer
Selling in Black

Dear Sir,

I am Yogesh Sood a married guy of 30 years living in a joint family and fortunately happens to be one of the satisfied customer to Honda Activa since last two years. I have booked a Avtiva scooter yesterday by the name of Mr Rakesh Kumar (9871127999). I am just sharing a expience with one of your dealer by the name of PICK UP HONDA at Faridabad where i found the two wheeler getting sold on Black literally.

I had booked a Activa two wheeler two days back with a booking amount as asked. I was asked whether i could pay 100 % down payment and I agreed if the sccoter could be handover by today. The person dealing with us named Mr Ashraf (9873875500) said he will confirm by evening if the scooter is ready for handover. When i followed that evening for the said availability of scooter, i asked to call next morning and at the end of my daily follow ups today i got a reply that i need to purchase acessoeries of around Rs 3000/- in order to get the delivery today other wise there is no option other than to wait for 15 days.

In this whole dealing i just want to know whether it is company policy to sell scooter only with acessories or it is the dealers way to snatch some extra bucks from customer???

In other words what i understood out of this dealing is it is just a another way of black selling of product.

I respect & go by the brand name, image of honda in market but at the same time it is a company responsibility to have a check on dealers malfunctioning and mis communication.

I appreciate if the company have got customer care to look after and react.

Thanks & Regards

yogeshsood7@gmail.com

Yogesh Sood

9810499842

Company: Honda Dealer
Country: India
State: Haryana
City: Faridabad

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