Honda Moters
No delivery Honda Activa

Dear Sir

My name is V.Janardhana Rao and i am 74 years old.

I have booked Honda Activa - Gray colour on `12/10 after paying Rs.1000/- as advace. i have received a call on 01/02 from local Dealer (kanaka durga automibles) in Vijayawada to pay full amount to get the vehicle with in 45 days. We have paid Rs.55777/- on 02/04. since then i have been roaming around dealer to get my vehicle. They have failed several times on their commitment. i have called customer care many times but invain. after repeated call to dealer i have received a call from dealer on 14-06 and i was asked to submit all original receipts which i did promptly. i was asked to come today at 12 noon to take the delivery of the vehicle. again when i went to show room to get my vehicle i was told the gray color honda activa is not available and i can collect black colour one if i wish on 16-06. Dealer is also asking me to pay Rs.1250 towards registration services charges.

i have few questions to ask

1) why the dealer is taking so much time to deliver the vehicle.

2) when we have clearly mentioned about the colour (Gray) why the same colour was not dispatched?

3) Why is dealer is charging aprox Rs.3500/- in name of honda co accessories with condition that without accessories they dont sell the vehicle. why sould i pay additional charges Rs.1250/- towards service charges?

Request you to lookinto the matter on priority and see to that the my Gray Color Honda Active be delivered to me immediately.

V.Janardhana Rao

8008001212

Company: Honda Moters
Country: India
State: Andhra Pradesh
City: Krishna

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